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Receptionist - Hong Kong

Receptionist - Hong Kong

Jun 02,2017

This role is responsible for: Administering the front desk activities and ensuring the reception decorum and meetings scheduling. 

 

PRIMARY ACCOUNTABILITIES: 

 

Performing front desk management activities while demonstrating professional telephone etiquette.
Responsible for handling enquiries and internal /external call transfers.
Welcoming, informing and guiding visitors including co-ordination with employees.
Greeting and escorting all clients to respective meeting rooms as and when required.
Ensuring telephone registers including call tracking are maintained at the reception.
Identifying the type of meeting and arrange meeting setup and schedule.
Coordinating with department administrators for urgent offline meetings.
Checking and ensuring the availability of the required materials in meetings rooms.
Preparing invoices and courier entries for outgoing couriers and verifying the invoice entries.
Collecting and compiling feedback from various departments.
Supervising mailroom officer activities.

 

OTHER RESPONSIBILITIES:

If required provide support to HR for entry related formalities at the time of walk in interviews.
Prepare and send weekly reports to Reporting manager.

 

KEY PERFORMANCE INDICATORS:

Consistent and accurate drawings and planning at all stages of projects, including close-out.
Detailed knowledge of client standards.
Ensure all programmes of (potential) works e.g. facilities, asset management, energy, workplace etc. are integrated into all projects; 
Ensure all works are based on full life cycle consideration; 
Achieve business plan in terms of margin, revenue, TWC etc. 
Ensure operational excellence in delivering services to customers and seek continuous improvement actions.

 

REQUIREMENT PROFILE : 

Excellent communication skills and customer service abilities
Basic computer  and helpdesk knowledge is desirable
Graduate in any field
Relevant prior work experience in customer care or as a receptionist is preferred.

For further details, Please contact Click Here

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