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Network Integration Engineer - Kuala Lumpur - Malaysia

Network Integration Engineer - Kuala Lumpur - Malaysia

Jul 11,2017

Key Responsibilities

  • Evaluate client’s operations and configure our solution to meet their routing and switch provisioning requirements by creating functional specifications and detailed design 
  • Lead clients through the integration process and create Roll out Plan to ensure a seamless integration.
  • Interface with internal Development teams to understand technical requirements, test software output, and troubleshoot issues 
  • Train clients in the set up, configuration and use iXTools
  • Analyze clients switch network and routing configuration details
  • Assist client with proper collection, validation, and population of client data
  • Develop processes and procedures for typical customized system applications
  • Design integration and user acceptance test plans, perform internal testing, assist client in their execution, report and resolve defects, and manage to a successful completion
  • Analyze system output/operations in relation to client requirements, identify inconsistencies, and propose  and implement corrective/optimal solutions
  • Produce detailed feature request documents for functional enhancements and further development of core product or customizations
  • Perform troubleshooting, debugging, analysis on system issues
  • Support internal clients (Client Services, Product Management & Development,  Sales, etc.)

Skills & Requirements

  • 6 years’ experience as a business analyst or similar technical or support roll, with exposure to requirements analysis, methods and procedures, use and test case development and execution, and frequent interaction and communication with clients
  • Up to 50% Travel may be required, often international and 1-2 weeks in duration 
  • Degree in Computer Science or similar field
  • An individual must also have excellent communication in English both oral and written, other languages is a plus
  • Strong analytical, problem solving, presentation, and writing (technical writing skills) 
  • Ability to work independently with minimum supervision 
  • Must be a Citizen or Permanent Resident 

Preferred Skills

  • 6+ years in Huawei switch engineering preferred
  • Experience with Radius and Diameter 
  • Expertise in Central Routing Platform Integration including SIP redirect services
  • Good expertise in VoIP protocols (SIP, SDP, RTP, MGCPSGCP, TFTP and related Protocols) and their performance from the edge thru the core of the network


For further details, Please contact Click Here

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