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Level 2/3 IT Consultant/Engineer (Managed Service Provider)- Bundaberg QLD, Australlia

Level 2/3 IT Consultant/Engineer (Managed Service Provider)- Bundaberg QLD, Australlia

Nov 08,2016

Who we are?


eFlux is a professional technology services business specialising in IT Consulting and support services, and all associated maintenance and product distribution.


We are qualified, devoted to the industry, dedicated to our clients, and professional in all manners of our service.


eFlux understands that Technology means something different for every client, and that not all businesses share the same timeframes, goals, resources or budgets. Our aim is to assist clients in achieving their individual goals by harnessing the best, most relevant IT resources available to them.

 

Your role:


You will be required to provide high-level technical/help-desk support primarily working remotely for commercial clients on the Gold Coast and the Bundaberg area and also required to perform onsite work within Bundaberg and the surrounding areas. Along with creating and maintaining network documentation, this role will include the ongoing maintenance of hardware and software standards and participating in additional adhoc projects as required.


Along with a positive work attitude, the ideal candidate will have experience in:


Working with a Managed Service Provider in the past
A level 2 or above IT support based with 3 - 5 years experience.
MCP / MCSA / MCITP Certifications
Office 365; including migrations, installation and management.
HyperV and VMware virtualisation technologies.
Backup and recovery software including but not limited to ShadowProtect, Windows Backup, Veeam and other cloud based backups.
Deploying and maintaining server and workstation infrastructure.
Configuring and maintaining Active Directory & Group policy, Networking and TCPIP management, DNS and Domain management.
Extending to network peripheral devices including printers, raid arrays, single and multiple server installations, UPS, routers and switches etc.
Establishing and facilitating hardware, software and service sales as required.


To be successful in this role, you will need to demonstrate strong attention to detail with exceptional analytical and troubleshooting abilities as you diagnose software and hardware faults. You will need to be able to work autonomously. Finally you will need to have outstanding communication skills and thrive on building strong working relationships with clients in order to ensure customer satisfaction.


Please note the successful applicant MUST be an Australian Citizen or have permanent residency and hold a current and valid Australian or State Issued Driver's License.

For further details, Please contact Click Here

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