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Java Applications Support-Vancouver, Canada

Java Applications Support-Vancouver, Canada

Nov 09,2016

Job description


Reporting to the Director, IT Operations, the Techops Engineer will provide support for business applications, systems and services. This is a hands-on role that requires experience with Application deployment, support and troubleshooting.

Working closely with internal staff as well as suppliers and product vendors, the Techops Engineer ensures that problems are identified and resolved in a timely fashion and the overall availability of the technology supports the business users' needs.

 

Key responsibilities and accountabilities include:


Support installation, deployment, configuration and troubleshooting of changes to software applications including planned/unplanned upgrades and patches.
Investigate reported application issues, create scripts, tools, programs and controls to measure, monitor, troubleshoot and improve performance of software applications.
Perform problem resolution activities including direct analysis and troubleshooting of platform, operating system and application issues.
Provide off hour, on call support as defined by customer business requirements.
Support performance and functional testing of core business applications and supporting infrastructure.
Support installation and administration of infrastructure and application reporting tools and software

 

Qualifications


Knowledge and experience with:

Installing, configuring, updating and deploying changes to software applications (in a Java/Tomcat Environment);
SQL databases and applications using a SQL DB backend
SQL statements and ability to perform data manipulation as well as ability to generate custom data extracts using custom SQL queries
Ability to troubleshoot application issues by analyzing application errors and logs
Unix shell scripting and recurring scheduled jobs (create/modify/monitor/troubleshoot scripts)
Linux command line tools for monitoring and searching log and report files
Working autonomously and within cross functional teams
Good documentation skills
Familiarity with typical development environment tools (e.g. Subversion)
Knowledge of basic Linux application startup/shutdown procedures (e.g. start/stop/restart Tomcat)
High level of integrity and a strong sense of responsibility.
Passion for technology, deploying and implementing IT best practices and procedures.

 

Education and Experience


Bachelor's degree in Software Engineering, Computer Science or equivalent combination of training and experience.
Minimum 3 years of hands-on experience in a similar role or developing and supporting complex applications in Java and SQL.
Hands-on skill and proficiency in problem determination and troubleshooting techniques in a Unix/Linux and/or Java development environment.


Reporting to the Director, IT Operations, the Techops Engineer will provide support for business applications, systems and services. This is a hands-on role that requires experience with Application deployment, support and troubleshooting. Working closely with internal staff as well as suppliers and product vendors, the Techops Engineer ensures that problems are identified and resolved in a timely fashion and the overall availability of the technology supports the business users needs. Key responsibilities and accountabilities include: Support installation, deployment, configuration and troubleshooting of changes to software applications including planned/unplanned upgrades and patches. Investigate reported application issues, create scripts, tools, programs and controls...

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