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Director, Business Technology-Vancouver, Canada

Director, Business Technology-Vancouver, Canada

Nov 09,2016

job description


Hootsuite is more than a social media company. We're more than a tech company. We're a collective of creators and makers, builders and hackers, teachers and students.


We believe deeply that social media is revolutionizing how we communicate - and we're driven by our mission to empower organizations to turn messages into meaningful relationships.


We believe that culture is the compass to success and so our culture manifesto is woven into the fabric of all we do. We seek exceptional talent that believes joining a passionate, egoless team that is building something bigger than themselves, and having fun doing it, matters.


We know you have a lot of choices on where to take your career next. Whether you're based in Vancouver, London, Singapore or any of our 8 nests around the globe, you will have 800+ #HootsuiteLife peeps who will have your back to support your growth everyday.

 

Here's where it might start...


#HootsuiteLife


Hootsuite Cultural Manifesto


#HootGiving


Guru Career Track


B Corporation Certification

 

Who You Are...

 

The Business Operations “BizOps” team champions organizational alignment in our Customer focus and enables our people with the systems, tools, processes and insights to achieve our mission of empowering organizations to turn messages into meaningful relationships.


Our Business Technology team is responsible for the business data, systems and processes supporting our customer and internal operations and works with our Product team on presenting a holistic view of our Customer Journey. The BT team works with our Product and Business teams in architecting and deploying a customer centric business/enterprise architecture that allows us to craft and direct our customers' experiences.


As the Director of Business Technology you will be responsible for leading and supporting our Customer First Digital Transformation. You will drive the design, development and implementation of a unified business process & technology architecture across all business applications. You will have an extensive knowledge of emerging business technologies and a vision for architecting, identifying platforms and tools to align our global business technology strategy and Business Operations roadmap.


You thrive in a hyper-growth environment and have a passion for developing a robust information technology ecosystem. You will have extensive experience owning and leading technical architecture, designs, systems integrations, data stores, and extraction of data for business use. You will evangelize a data driven culture in partnership with the Business Insights team, deliver BI services, and are able to identify and adopt global best practices. You are apt at line of business processes, applications and infrastructure such as Salesforce, Netsuite, AWS, Tableau and Marketo. In addition, you have engineering experience, are proficient with SQL, BI back-end and front-end tools, and know scripting language such as R, Python.

 

You Have...


Business transformation & change management experience; strategic planning and stakeholder alignment
ERP Systems implementation experience; Netsuite, Oracle, SAP
Experience with sales force automation, marketing automation and financial management tools; Salesforce, Dynamics, SugarCRM
Bachelor's degree and/or Master's degree and equivalent experience
A minimum 12 yrs of relevant and progressive experience in technology and business processes (incl. 5+ years managing teams)
Strong knowledge of data warehouse/lake design methodology
Expert with MySQL database and data schema design
Strong industry knowledge of modern technologies for collecting, manipulating, and sharing data in a fast-paced business setting
Experience working in a global business environment preferred
Demonstrated ability to work at the senior management level to lead business requirements and strategy
Strong results orientation; ability to remove obstacles and hold people accountable for achieving results
High collaboration skills with the strong ability to work cross-functionally
Experience influencing, aligning and leading cross-functional teams towards a unified roadmap
Experience leading, managing, and driving a high performing team in a fast paced environment
Expert presentation/teaching skills
Effective problem solving and mediation skills
Ability to successfully influence direct reports, peers and senior leadership


You're Great At...


Developing Business Technology Strategy & Roadmap: Proactively evaluate key business needs and provide the applications, tools and analytical platforms to accelerate the efforts of Hootsuite's business teams needs.
Leading the Business Technology team: Direct, manage and develop a high performing team to build and add new capabilities to Hootsuite's business information platform
Building ETL Framework: Build data pipelines that transform data in various forms (data warehouse, relational db, data from vendors etc) to aggregate business data into datawarehouse
Championing Global Best Practices: Leverage business partnerships to prioritize standardized approaches to operating models, BI and information delivery and seek ways to improve adoption, use, and impact
Partnering with IT functions (IT Operations): Ensure high level of buy-in and alignment from key stakeholders and partner with teams to ensure support across the organization
Partnering with Product functions(Product/Datalab) to incorporate product and customer usage data into business systems
Overseeing the selection and usability of key business software applications: Direct and manage systems design and architecture to track performance, revenue forecasts, quoting, regionalization, locations, and business unit requirements in accordance with overall organizational strategy and customer requirements.
Data Governance: Collaborate with technology teams using data governance approaches to implement common data standards to enable consistent and accurate reporting for the business


Bonus Points...


Strong interest in social media
Freemium, SaaS or tech startup experience

Hootsuite is more than a social media company. Were more than a tech company. Were a collective of creators and makers, builders and hackers, teachers and students. We believe deeply that social media is revolutionizing how we communicate - and were driven by our mission to empower organizations to turn messages into meaningful relationships. We believe that culture is the compass to success and so our culture manifesto is woven into the fabric of all we do. We seek exceptional talent that believes joining a passionate, egoless team that is building something bigger than themselves, and having fun doing it, matters....

For further details, Please contact Click Here

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