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Customer Care Specialist - Mannheim - Germany

Customer Care Specialist - Mannheim - Germany

Jun 17,2017

Your challenges:

Contact for inquiries regarding shipping, return, payment and complaints (national and international customers)
Customer communication via e-mail and telephone
Support of sales platforms and social media platforms
Ensuring optimal customer satisfaction
Support for projects and administrative tasks

Your profile:

You have a completed commercial training as well as a typical professional experience in customer care inbound for various sales platforms
You bring very good knowledge of German and English in both writing and writing
You have profound knowledge in MS-Office and an affinity to the Internet
You are characterized by a special customer and service orientation
You work structured and independent
You are flexible and understand problems to recognize and solve
You are a Teamplayer (m / w)

For further details, Please contact Click Here

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