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Arago Developer-Singapore

Arago Developer-Singapore

Nov 11,2016

Job description

Job Summary: 

Experience: 3 to 8 years

Work Location: Singapore

Who can apply: Singaporeans & PRs prefrerred

Budget: 4500 - 5500 SGD pm

Looking for: Sr. Developer / Tech Lead


Job Description 

Primary Purpose of the role is to Design and Develop Knowledge Item scripts to achieve end to end automation of manual runbook support tasks, using Arago HIRO. Analyzing requirements and making process optimization recommendations, maximizing re-usability of KI's, and be self-driven and able to apply experience of working in a fast paced customer facing environment aligned to Agile principles.


Job Requirement s 

Key Responsibilities 

· Analyze Knowledge Articles and Collaborate with delivery teams to understand tasks, boundaries and data protection zones; make process optimization recommendations

· Design automations and work through the Software Development Lifecycle, meeting all quality tollgates and approval checkpoints

· Develop Knowledge Item scripts to achieve end to end automation, designed to maximize the re-use of Knowledge Items within the project

· Create, review and amend technical documentation as needed. Raise Change Requests as necessary

· Participate in all project initiatives as required, complete assigned work, and take initiative to ensure progress is attained


Key Attributes 

· Excellent Scripting skills; a background in application dev is beneficial

· A consistent attitude and respect for high quality standards, maintaining this despite competing pressures

· Strong problem solving background with a focus on ownership of issues and a commitment to resolving them. Excellent verbal and communication skills

· Flexible and able to adapt to new situations as the business demands, ability to assimilate new technical and operational information quickly

· Experience of working with large scale transaction/reporting Applications

· Good understanding of Banking sector and processes is desirable


Key Technical Skills 


· Arago HIRO

· MARS Model

· Developing Knowledge Items

· Integration with ITSM tools such ServiceNow and Netcool

· Automation of Application support tasks and of Infrastructure support tasks


· Strong working knowledge on Shell , Perl ,scripting, HTML, Unix and Windows command line tools

· Knowledge on Active directory, WMI scripting - PowerShell and VBScript

· Knowledge on Distributed file system and Storage

· Experience on run-book automation tools like IPSoft , HPOO , Ayehu Eyeshare, MSSC etc

· DB Knowledge like Oracle/MS SQL/My SQL/DB2 & OS Knowledge – Windows/Linux/Unix



· Advanced knowledge of Microsoft packages such as MS Excel (VBA scripting), MS Visio, MS Access, & MS Word

· Exposure to integration with tools such as xMatters, AppDynamics and Splunk

· Understanding of formalized testing and change/release processes

· Good understanding of ITIL practices



Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 244,300 employees as of June 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at http://www.cognizant.com or follow us on Twitter: Cognizant .

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